Celebrating in Regents Park at the Channel Champions Awards, where the industry elite recognise teams who have contributed to building winning channel organisations along with impressive achievements across the industry.

Inform Billing are delighted to have won:

Vendor Technical Support and Engineering Team – Winners in 2023, and now 2024! This category was open to any UK based vendor, supplier, or network operator addressing the ICT channel. Our submission highlighted:

• A consistent record of achievement over the last 12 months
• Providing channel customers with exemplary service and going the extra mile
• Working calmly and effectively to deadlines
• A dedication to problem resolution

Inform Billing’s continued investment in technical and engineering support underscores a commitment to ongoing improvement and customer satisfaction. Going beyond expectations, the team are thrilled with the recognition and continue to excel in providing exceptional assistance, ensuring timely solutions and unparalleled customer satisfaction!

Vendor Executive Leadership Team – First time entering and winning! Up against some exceptional competition we are excited to have won Vendor Executive Leadership Team. The judges were looking for a consistent record of achievement that demonstrated the following qualities:

• Honestly and openly giving staff clear goals and shaping growth plans and objectives accordingly
• Providing positive training, motivation and incentives; dealing with issues quickly and objectively
• Identifying and helping any struggling staff members; creating a high quality and stimulating work environment and unlocking staff potential

Inform Billing’s undertaking of an executive leadership restructure and major overhaul of a company wide strategy in 2023 has seen the team deliver visionary leadership, operational excellence and unwavering dedication to customer service and employee development, firmly positioning the business for heightened success.

We were also Highly Commended:

Vendor Sales and Account Management – Winners in 2023 and Highly Commended in 2024, we are thrilled to be recognised for our sales and account management team! Demonstrating a consistent record of achievement against KPIs, a readiness to rapidly grasp and sell new solutions and technologies and providing exemplary channel account management. Our unique consultative sales approach and robust account management programme has resulted in exceeding targets and surpassing new client goals. We have emphasised new resources and prioritised customer retention, achieving substantial growth, showcasing resilience and dedication to customer success.