THE NO1 BILLING PLATFORM & CLIENT PORTAL FOR TELECOM & IT RESELLERS

About us

With over a decade of experience, we offer expert billing solutions alongside out multi award-winning, API-driven software.

A BIT ABOUT US

We are dedicated billing specialists with proven experience

We are a UK-based billing specialist offering powerful billing solutions for telecoms, mobile, IT, IoT, managed print and other subscription and event-based billing scenarios.

Our approach

Partnership approach

When you partner with Inform Billing you benefit from more than just our software; our team has significant market-knowledge and a proven track-record in dealing with the complexities of billing including bundling and complex CDR processing. This proves invaluable when it comes to understanding, solving and often pre-empting problems you may not even know exist.

We have always had a consultative approach, advising those new to resale as well as supporting more experienced clients with complex projects. To complement this our training is all-inclusive, we are always at the forefront of regulatory changes and we pride ourselves on our outstanding support service.

Always growing

Continuous investment

An ongoing development roadmap is critical to the fast-paced industry that we serve. To date we have invested over £3m into our Eclipse NG billing platform and continue to plough 45% of revenues back into continually developing the software. We offer the flexibility to bill any supplier and integrate with multiple carriers.

Reliable and connected

A steady pair of hands

With circa 300 partners Inform Billing is a leading ICT billing provider of size and we continue to grow. We know part of any good service is staying close to individual customers' needs and responding and adapting to changes in requirements. Not only do we have a modern API driven software product, with a roadmap that we have full control of, but we also continue to invest in the outstanding training and support that has always set us apart.

Our History

Established at the beginning of 2010, Inform Billing quickly affirmed its place as a leading billing specialist. A growing force in the industry, Inform Billing now provides services to around 300 clients billing anywhere between a few hundred and several million pounds of calls and services every month.

2010

Inform Billing was formed by director-owners Shaun Bodsworth & Darren Salisbury, to refocus the Eclipse software back onto the channel

2014

Building up from initially just a handful of customers, we hit the 100 customers milestone

2016

After 3 years of development, rebuilding the platform from scratch, Eclipse NG is used for its first ever live bill run

2017

Eclipse NG is launched to the market and wins ‘Best Billing Platform’ at the Comms National Awards

2018

With significant shift to fully online systems, Inform Billing hits the 200 customers milestone

2019

After the companies best sales year, Inform Billing wins ‘Best Billing Supplier’ for a second time at the Comms National Awards

2020

Enlighten Premium is launched integrating with popular mobile carriers and giving end-customers self-service functionality

2021

Inform Billing wins ‘Billing Platform Supplier’ at the January Comms Business awards and ends the year with record levels of enquiries

2023

After winning a grand total of four coveted industry awards in 2023, Inform Billing tops off the year by gaining ISO 9001, ISO27001 and being re-certified for Cyber Essentials.

Awards & accolades

We are proud of our achievements and are delighted to have been recognised within the ICT industry for the following:

Benefits

Meet the team

Our expert management team is supported by a growing number of in-house billing support advisors, analysts, project managers, software developers and testers. Between us we have extensive billing experience and share this within the team and with our customers daily.

Meet The Team

Since moving to Eclipse we have halved the bill run and have never ever got bills out as early in the month as we do now! Our team is jumping for joy because they now have two weeks in every month to look at internal processes. Before it was a vicious circle of completing the bill run, having a week to deal with queries and issue credits and then straight back onto the next bill run. Now we can breathe.

Paul Hallam

Operations Director

Having a billing partner that works as an extension to our team, who understands the market and whose platform has the flexibility to meet our diverse customer requirements, has been fundamental in achieving our growth. We deal with several large telcos who all seem to struggle with billing, whilst Eclipse NG takes data from 1.9 million of our SIMs and copes admirably.

Tony Mann